Vonage V-Portal

As we all know that VOIP is one of the most used telecommunication service nowadays...Now i will be featuring the latest device release by Vonage called "Vonage V-Portal" and according to them this device is created solely for Vonage customer and I will provide you a step by step instructions on how to set it up or install it.

Once you open the package that you receive or bought on the retail store, you must check everything that comes on it, the device, the ethernet cable, power cord, power adapter, and the manual...

You will notice that the device is very portable and it comes with LCD screen which will be very useful for the user, it will provide you informations of what is the status of your connection, it will also tell you if you have voice messages, and it works as a caller id as well...

Now Lets get started, first you need to determined what type of internet service you have, aside from the fact that it suppose to be a high speed internet connection, could be cable or DSL internet...

If you are using DSL internet, you must determine if you connection is PPPOE, DHCP, or static connection...

If you are using PPPOE, you need to have your username and password, this required you to connect to the internet and if you have forgotten, please call your internet provider, if you are using DHCP, then you have nothing to worry because it will be easy, and for static IP, you must have your static IP address from you internet provider...you have nothing to worry because if you call your provider and ask them this information they will certainly give it to you. Now for cable internet user, you are safe because you are automatically connect to the internet as long as your cable modem is on and connected, the same as with DSL DHCP connections...

Now that we have determined you internet connection, we must first test if we have internet connection before we start setting up the device, turn on you PC's and check if you can surf the net by simply openning one of your browser...

Now, we were able to see that you have internet service, this time you need to turn off your computer, modem and if you have a router you must turn it off as well....Get the Vonage box, take the device and the blue ethernet cable, look for the ethernet port at the back of your modem that says DSL or the cable where your router or your computer is connected, unhook it and plug in the blue ethernet cable that comes with the package and the other end connect it to the back of the v-portal colored blue port...

Now the cable that you unhook from your modem, connect it to the yellow port of the v-portal device....Be reminded the you must have a spare telephone to test the line, hook the telephone cable at the back of the v-portal colored green port that says line 1 ( the base unit of the phone is the one suppose to be connected )

Now this time, turn on your modem 1st, wait for like 1 to 2 minutes, until all the lights are solid before you turn on or plug in the v-portal to one of your electrical outlet....

On the LCD screen of the device you will notice messages, powering up, retrieving IP address, those messages is OK, just give it sometime and wait until you see something that say "ready to place call" then check the phone that is connected to the device to see if you hear a dial tone....

If you have a router, this is the right time to turn it on and check your PC's if you are getting internet connection, and if you don't have a router, make sure that if you are using cable connection and not wireless on the computer, the cable that runs from your computer is connected to the yellow port of the v-portal...

Below is the diagram on how to set up Vonage V-portal....



















This is just a basic installation instructions...If in any case your internet service is not DSL DHCP or Cable Internet and you are using Static IP or PPPOE and you have no idea how to configure your device, you can always call Vonage technical group and seek for assistance....

If you have question regarding the procedure or any question at all please let me know...