Tuesday, December 23, 2008

Broadband Networking!!!

What is networking? It's basically a group of computers, printers and other devices that connected with cables like, coaxial cables, ethernet cables, telephone cables, USB cables, etc. Networking allows your devices to communicate to one another, to share information's, files, data, documents and the function of each device to one point to another, like printer by accessing it from different computers (having multiple computers in the area).

Hubs, switch, routers are commonly uses devices for networking but nowadays the most popular one is a router. It's mostly use in small business, home office needing to have at least for to 5 computers in the area and that is already networking.

I have came across a website that is very useful and provide step by step explanation about networking and how to set it up and what is best for you "networkeverywhere.com".

This is not a paid post, I am only sharing information.

Sunday, December 14, 2008

Take your Number (Move your Number) with you!!!

Take your number with you. What does this mean? With VOIP services, you have the ability to take your number with you, like for example, you are moving from one place to another (a different state) and you treasure your existing telephone number, the thing is that to the new location that you are moving in, you cannot keep your current phone number for in that particular location the exchange is different and foreign exchange cannot be done because the provider that you have do not cater the same area.

Wth VOIP service, you have the ability to take your telephone number anywhere in the world, people can still reach you anyday anytime as long you will be able to obtain high speed internet service, even if you don't have your telephone adapter with you, you can still get connected.

They have so many features that will allow you to still get gonnected even if you are miles away.

Sunday, December 7, 2008

Visual Voicemail!!!

What is visual voicemail? Its one feature offer by some VOIP company wherein you'll be able to retrieve you voice messages in a form of text messages.

This feature allow people to receive important messages, for every voice messages left for you with this feature you don't have to worry to miss any of it for it will automatically transcribe voice messages into text messages, and you can have it send to your e-mail or mobile phones, the way you want it.

The good thing about this is that you will never get to miss a very important voice messages especially if it is really urgent and need your attention right away.

Call you VOIP Company to learn more about this feature for it really beneficial for people who are always on the go and don't have time to listen to their voice messages.

Thursday, December 4, 2008

Toll Free Telephone Numbers!!!

Today I have spoke to someone who really fond of his toll free feature for her VOIP service. She is so thankful that she have this with her telephone provider now, for a simple reason that she will be able to save money for her collect calls, her kids can call her anytime without spending anything just to reach and talk to her, even her relatives don't have to worry paying high per minute rates for long distance calls especially reaching.

She have mention that she also encourage them to get this kind of service, it just so happen that right now there is still no available high speed internet provider in their area aside from satellite internet connection which happen to have issues with VOIP services.

Talking to this woman somehow makes me happy for there is another satisfied person to this kind of service. As a person, as long as you are happy and content to what you have and never ask too much aside from what you need to make your life a little better, then that is a blessing.

If you want to more about this feature, kindly contact your VOIP Company.

Monday, December 1, 2008

VONAGE Welcome - New System!!!

Vonage Welcome department, the objective of this department is to call customer who just recently signed up with Vonage VOIP service.

They call to assist customer and make sure that they we're able to start the service smoothly, and to provide information useful to customer. Primarily they call in to make sure that the device you get from the said company is properly installed and in good working condition. Educate customer the value of the service and to provide information regarding the service and how to use important features included with service.

Before, representatives work under this department call customer manually, meaning they have the capability of knowing first if you already receive the package and see if you already using the service or not, agents will still call you with brief knowledge of your subscription.

Now, Welcome department uses a different method reaching newly signed up customer, they start using a Automated Dialing System, we're in representative was not able to overview your account, meaning they get to reach you first before they can check your acct or if you already received the device or if you have issues with the service.

Since this already in effect, customer might experience calls from Vonage representative without any knowledge of the said customer account, you need to provide them few moment to check your account to provide your better and correct information in regards to the service.

Bear with this representative for they only do their job and follow guidelines.

Thank you, hoping that this information is helpful.

 

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